Frequently Asked Questions - Suraksa

General Questions

Q: What is Suraksa?
A: Suraksa is your trusted source for authentic Ayurvedic products and herbal medicines, dedicated to providing natural wellness solutions.

Q: Are your products authentic?
A: Yes, all our products are 100% authentic Ayurvedic products made from pure, natural ingredients following traditional Ayurvedic principles.

Q: Do you ship internationally?
A: We currently ship across India. International shipping may be available on request. Please contact us for details.

Product Questions

Q: How should I use Ayurvedic products?
A: Each product comes with usage instructions. For best results, follow the recommended dosage and consult with an Ayurvedic practitioner if needed.

Q: Are there any side effects?
A: Our products are made from natural ingredients and are generally safe. However, if you have specific health conditions or are pregnant, please consult with a healthcare provider.

Q: How long do products last?
A: Product shelf life varies. Check the expiration date on each product. Store in a cool, dry place away from direct sunlight.

Order & Shipping

Q: How long does shipping take?
A: Standard shipping takes 5-7 business days. Express shipping (2-3 days) is available for an additional charge.

Q: What is your return policy?
A: You can return unopened products within 7 days of delivery. See our Return Policy page for detailed information.

Payment

Q: What payment methods do you accept?
A: We accept all major credit/debit cards, UPI, net banking, and cash on delivery (where available).